HelloSIA
HelloSIA Trust & Security Center

Trust Is Our Foundation

At HelloSIA, we understand the responsibility that comes with managing your most important personal information. From passports to insurance details, financial records to medical information, our mission is simple: protect what matters, anticipate your needs, and act on your behalf with absolute integrity. Security isn't a feature at HelloSIA. It is the architecture, the culture, and the promise we build everything on.

Our Security Principles

Zero-Trust by Design

HelloSIA doesn't trust a request because of where it comes from. Services verify each other, and every user request carries a checked session.

  • Every request to our services is authenticated
  • Mutual TLS between every production service
  • Least-privilege access for staff and systems

Encryption Everywhere

Your information is encrypted in transit and at rest, and access is limited to the systems and staff who need it.

  • In transit using TLS 1.2 or higher
  • At rest using AES-256
  • With isolated key management, separating encryption keys from stored content

Secure Information Intelligence

HelloSIA uses AI to classify documents and extract what matters. Your information is only sent to vetted AI providers under contract, over encrypted connections.

  • We don't train AI models on your data
  • Processed only by vetted AI providers under contract
  • SIA asks before acting, and you can undo reminders and tasks she sets

Privacy by Default

Privacy is the default, not a setting. We never sell your documents or use their contents for advertising. You own your information; we safeguard it.

  • In-app account deletion, and data access on request
  • We collect only what SIA needs to work
  • Analytics limited to app usage, never document contents

Continuous Security Monitoring

HelloSIA's systems are continuously scanned, monitored, and validated. Security evolves. So do we.

  • Real-time threat detection on our cloud accounts
  • Automated vulnerability scanning of our code and images
  • Independent penetration testing

SOC 2 and ISO 27001: In Progress

SOC 2 and ISO 27001 compliance in progress, secured by Sprinto

We design our practices around GDPR and CCPA, and are working toward SOC 2 and ISO 27001 certification with Sprinto. Neither certification is complete yet; we'll say so here when it is.

Our Commitment

HelloSIA aims to be the most trusted personal information and life-admin assistant in the world. We promise: Radical transparency, Strong, documented protections, Responsible AI, User-first privacy. Your information tells your life story. Our responsibility is to protect that story.

Our Security Culture

Everyone at HelloSIA owns security: Security review on code changes, Independent penetration tests, Vendor review for every provider that touches your data. A secure product requires a secure team.